Send Us a Message
A real person reads every message, and that person is usually Steve. Pick the topic that fits best so your message reaches the right inbox first. If you’re reporting a casino, include its name and roughly when the problem happened.
Write Straight to the Right Desk
Each address goes to a separate inbox, so a correction never gets buried under a press request.
Before You Write
Questions like “is this casino paying out this week?” get faster answers in the Punters Forum, where members who play there right now can reply, and Steve reads every thread.
Raise it with the casino’s support first and keep the chat transcript. We can’t access your account or force a payout, but we log every report, re-test casinos that collect several, and a confirmed pattern costs a casino its place in the Top 10.
A place in our rankings can’t be bought. Steve’s scores and punter votes decide the order, and a commercial deal never moves either. We don’t sell guest posts or links.
We use your name and email only to reply. They are never sold, shared with casinos or added to a mailing list without your say-so.
Please don’t wait for an email from us. Call Gambling Help Online on 1800 858 858 (free, 24/7, confidential), chat at gamblinghelponline.org.au, or self-exclude from every licensed Australian online wagering provider at BetStop.